Returns & Refunds policy

1. General Information
Our company provides a digital FIFA boosting service. Due to the nature of the services provided, there are specific conditions under which a refund may or may not be granted. By purchasing our services, the customer fully agrees to this refund policy.

2. Conditions for a Refund
A full or partial refund will only be granted under the following circumstances:

• If the service has not started and the customer requests a cancellation.

• If we are unable to complete the service due to reasons attributable to our company.

• If the service is significantly delayed without prior notice and the customer decides to cancel it before it starts.

• In some cases, instead of a cash refund, we may offer the option of a credit voucher on our website for future purchases.

3. Cases Where a Refund Will Not Be Granted
Refunds will not be granted in the following situations:

• If the customer interferes with the boosting process, making it difficult or impossible to complete the service (e.g., logging into the account during service, changing credentials without prior notice, making purchases that affect team performance, among others).

• If the customer decides to cancel the service once it has started and progress has been made.

• If the customer's account receives sanctions or bans from EA Sports for reasons beyond our company's control.

• If the customer provides incorrect or incomplete information that prevents proper execution of the service.

4. Refund Request Procedure
To request an eligible refund, the customer must contact our support team through "ultimatefutchampions.com" or our official X account "@Ufutservice" and provide purchase details along with the reason for the request. We will evaluate each case individually and respond within 3 business days. In some cases, we may offer the option of a credit voucher on our website instead of a cash refund.

5. Policy Modifications
We reserve the right to modify this policy at any time without prior notice. Customers are encouraged to periodically review this section for any updates.

If you have questions about our refund policy, feel free to contact us through "ultimatefutchampions.com" or our official X account "@Ufutservice".